Notice to Consumers – Texas Mental Health Services

In accordance with Texas law, including House Bill 4224 and Section 181.105 of the Texas Health and Safety Code, the following information is provided to inform consumers of their rights and available resources.

Access to Health Care Records

Clients have the right to request access to their health care records. To request records, please submit a written request via email or through the secure client portal. Requests should include your full name, date of birth, and the specific records being requested. Requests may be subject to identity verification and applicable fees as permitted by law. Records will be provided within the timeframe required by Texas law.
For questions regarding records requests, please contact the practice using the contact information listed on this website.

Texas Behavioral Health Executive Council (BHEC)

To inquire about licensure or to file a complaint regarding professional standards, you may contact the Texas Behavioral Health Executive Council (BHEC):
Mail: George H.W. Bush State Office Building
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Phone: (512) 305-7700

Texas Attorney General – Consumer Protection

For consumer complaints, you may contact the Office of the Texas Attorney General:
Consumer Protection Hotline: (800) 621-0508
Mailing Address: P.O. Box 12548
Austin, TX 78711-2548

This complaint process is independent of this practice and allows consumers to raise concerns related to mental health services provided in the state of Texas.